How To

Supplemental Nutrition Assistance Program (SNAP), formerly known as Food stamps) hearings: You may request a SNAP hearing within 90 days of the date of the notice of action. You may request a SNAP hearing in writing or by telephone. Our telephone numbers are listed at the bottom of this page. You may call us at any time of the day or night to request a SNAP hearing. If you are leaving us a voice mail asking for a SNAP hearing, please provide the following information: your name (please spell), client identification number, address, telephone number with area code, and a brief explanation why you are asking for a hearing (i.e. denial, discontinuance, reduction). SNAP hearings are the only hearings that may be requested by telephone.

All other hearings concerning Department-administered programs must be requested within 60 days from the date of the notice of action and must be requested in writing. Our mailing address and fax number are at the bottom of this page. If you are receiving benefits and wish them to continue pending the outcome of a hearing, you must request a hearing within ten days from the date of the notice of action, except that under the Medicaid program, for benefits to continue, you must request a hearing any time prior to the date the action is proposed to be taken.

Nursing Home Discharge hearings must be requested within 20 days of receipt of the discharge notice from the nursing home in order to prevent the proposed transfer or discharge from occurring. These hearings must be requested in writing.  Our mailing address and fax number are at the bottom of this page.

The Access Health CT-Health Exchange hearings unit is dedicated to the hearings requested under the Health Exchange subsidy programs and MAGI Medicaid programs in accordance with the Affordable Care Act. The Health Exchange hearings are usually held by tele-conferencing. The Health Exchange hearings unit telephone and fax numbers are listed at the bottom of this page.

If you do not have a form to request a hearing, you may use the forms found here (please explain why you want a hearing and to sign your name on the form) or simply mail or fax [860-424-5729] a signed letter that identifies yourself (name, address, identification number) and briefly tells us why you want a hearing, please include the program and issue that you are appealing. It is helpful to us if you include a copy of the notice you received that made you ask for a hearing.