Transportation FAQs

We know transportation is a big issue for families and it can be confusing. To help you through it, we put together answers to frequently asked questions about transportation to a school choice program. We hope families find this information helpful when considering placement offers and school selections. These are just a few of the questions you may have. 

  1. What is RSCO Transportation?
  2. Does RSCO Transportation transport students that live in my town?
  3. What is a Centralized Bus Stop?
  4. I have accepted my placement offer, how do I find out about transportation?
  5. When does my transportation start?
  6. How long will my child be on the bus?
  7. Who should I contact if I have other questions about transportation?

1. What is RSCO Transportation?

The Regional School Choice Office (RSCO) has partnered with a transportation vendor (RSCO Transportation) to make sure students are able to attend the schools they have chosen.

2. Does RSCO Transportation transport students that live in my town?

RSCO Transportation provides transportation for students who live in Hartford County, Andover, Bolton, Coventry, Cromwell, East Hampton, Ellington, Harwinton, Hebron, Middletown, New Hartford, Portland, Somers, Tolland and Vernon. Students are generally picked up and dropped off at a centralized bus stop.

The local district is responsible for determining the transportation services for students that are living in the same town as the choice school or program they are attending.

Students that do not live in one of the towns listed above should contact RSCO Transportation at 860-524-4077 or RSCOtransportation@crec.org for transportation options.

3. What is a Centralized Bus Stop?

These are bus stops that are in or near the student's town, often in a public place, and most likely, not within walking distance from the student's home. Families should plan to transport their child to and from their assigned centralized bus stops. In some cases, bus stops may be 20 to 30 minutes away from your home. Although families may prefer bus stops closer to their homes, using centralized bus stops a ensures that RSCO Transportation can provide transportation for thousands of students per day throughout the Greater Hartford Region.

4. I have accepted my placement offer, how do I find out about transportation?

After you accept you placement offer for your child, you must register your child with the school. After you complete the registration process, the school or a bus vendor will contact you with your child's transportation information. You may also contact RSCO Transportation at 860-524-4077 or RSCOtransportation@crec.org.

5. When does my transportation start?

Families that have completed the registration process with the school

  • before July 1st usually have transportation for the first day of school; or
  • after July 1st, then transportation services may not start until after the first day of school. Families should plan to transport their child to and from school until transportation starts. We will continue to update this information as we get close to the new school year and reopening place are in place.

6. How long will my child be on the bus?  

Bus routes are scheduled with the goal of keeping ride time as short as possible. With this goal in mind, we strive to keep the average ride time at 60 minutes are less and for students to be on a bus less than 90 minutes each way.

7. Who should I contact if I have other questions about transportation?

Contact RSCO Transportation at 860-524-4077 or RSCOtransportation@crec.org.