A notice about two Resource Centers.

Congress ended the replacement SNAP benefit program in December 2024. The best way to protect yourself against EBT theft is to call 1-888-328-2666 to change your PIN number before the start of each month.

Due to renovations the DSS Manchester office will be temporarily closed. A new temporary location opened Monday, Jan. 27 at 146 Hartford Road, Manchester. 

Wait times at the Waterbury Resource Center may be longer than usual due to renovations.

We are still open to serve you. For additional assistance you can also call 1-855-626-6632 or visit connect.ct.gov. We apologize for the inconvenience.

Overview

Benefits for Households qualifying for Crisis Heating Assistance: 

  • A one-time benefit of up to $710 in winter heating assistance for CEAP deliverable fuel heated households.

Subject to the availability of funds, the state will implement a Crisis Assistance Program to address the heating needs of service recipient households who have exhausted their CEAP Basic Benefits and are unable to secure primary heat. A one-time benefit in winter heating assistance for deliverable fuel heated households of up to $710  for eligible households with incomes up to 200% of the Federal Poverty Guidelines (FPG), and up to $350  for eligible households with incomes over 200% FPG to 60% State Median Income (SMI).

Crisis is defined in all cases as being unable to secure primary heat, causing a life-threatening situation during the program delivery period--defined as being without or within one week of being without primary heating fuel, such as having an oil or kerosene supply below either 70 gallons or one-quarter tank. 

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