Evaluation, Quality Management & Improvement Division
DMHAS Consumer Satisfaction Survey
Contacts: Karin.Haberlin@ct.gov or Kristen.Miller@ct.gov
Most state operated and/or funded agencies need to participate in the consumer survey on an annual basis. On this site you will find materials that pertain to the implementation of the DMHAS consumer survey as well as the results from previous years.
| New! Consumer Satisfaction Survey 2019 Annual Report |
Behavioral Health Home Consumer Satisfaction Survey 2020
- Behavioral Health Home Consumer Satisfaction Survey FAQ (pdf)
- Behavioral Health Home Consumer Satisfaction Survey 2020 - English
- Behavioral Health Home Consumer Satisfaction Survey 2020 - Spanish
Consumer Survey FY20 Implementation Materials
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Consumer Survey Implementation Instructions
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Consumer Survey - FAQ
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Consumer Survey User's Guide
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Consumer Survey Questionnaire – ENGLISH
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Consumer Survey Questionnaire – SPANISH
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Dear Program Participant
(cover letter - ENGLISH) |
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Dear Program Participant
(cover letter - SPANISH) |
Quality of Life Instrument Materials
| Optional Quality of Life Instrument - English | PDF version | |
| English QOL Instructions | PDF version | |
| Optional Quality of Life Instrument - Spanish | PDF version | MS Word version |
| Spanish QOL Instructions | PDF version |
Health Related Outcome Measures
| Optional Health Related Outcomes - English | PDF version | |
| Optional Health Related Outcomes - Spanish | PDF version | MS Word version |
Consumer Survey Results from Previous Years
FY18 Consumer Survey Results
FY16 Consumer Survey Results
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Comparison of statewide results to previous results (MS Excel version)
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FY03 Statewide results by Level of Care (MS Word version)
FY00/01 Consumer Survey Results
NOTE: All documents in Adobe Acrobat PDF format require the free browser plug-in which is available at Adobe Acrobat Reader.
Return to: EQMI
