Thursday, March 9th 2017 – Today, the Department of Consumer Protection (DCP) released an updated Home Improvement & New Home Construction in Connecticut manual for home improvement contractors. Home improvement related complaints are our number one complaint area, and working to make sure businesses and professionals have what they need to be successful contractors is a priority for us.

 

At DCP we know that most business people are good stewards of today’s market, and want to do a good job for the consumers who hire them – which means knowing the rules.  As laws and regulations, and the market change, we want to make sure that we update the materials we have available.

 

“Here at DCP we’re working hard to streamline regulations to make sure Connecticut remains a place with a business friendly climate,” said Consumer Protection Commissioner Jonathan A. Harris, “We know that consumers are most successful in the marketplace when regulators and businesses have a meaningful partnership. That's why we're continuing our efforts to communicate with professional organizations, and consistently updating educational materials.”

 

Here, you may find a copy of the update manual, Home Improvement and New Home Construction in Connecticut.

 

Contractors with questions or concerns should feel free to contact our Trade Practices Division at dcp.tradepractices@ct.gov or by calling (860) 713-6180.

 

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Media Contact:
Lora Rae Anderson
lorarae.anderson@ct.gov
(860) 713-6019 (o)
(860) 247-8711 (c)