I need medical attention, but I’d rather not leave my home. Can I use telemedicine services?
Governor Lamont and the state agencies are working to encourage health insurance providers to ensure that Connecticut residents can access medical assistance from their homes during this health crisis. Most insurance providers have agreed to provide telemedicine with no copay for the duration of the public health emergency. Please consult with your insurance providers for specifics.
As of Monday, May 10, 2021, telehealth services have been extended to June, 2023.The new telehealth extension will help Connecticut residents to stay in contact with their doctors by means of videoconferences and telephone.
NOTE: The Governor has ordered that any licensed dentist, behavioral analyst, genetic counselor, music therapist, art therapist, and veterinarian may provide telehealth services, among others.
HUSKY Health members are advised of the following:
• If you have symptoms of COVID-19 (fever, cough, shortness of breath):
o We strongly urge you to contact your primary care provider to seek treatment. HUSKY Health primary care providers are now authorized to schedule and conduct visits with you by telephone or videoconference.
o If you do not have a primary care provider, please call the HUSKY Health line at 1.800.859.9889 or access the online provider look-up at the following link: https://www.huskyhealthct.org/provider_lookup.html#
o If you would like to speak with a nurse about your symptoms, call the HUSKY Health Nurse Helpline, also at 1.800.859.9889, and follow the prompts to talk to a nurse who will answer your questions.
• If you do not have symptoms of COVID-19 but need medical attention:
o If it is an emergency, call 911.
o If it is not an emergency, but you would like to speak with a nurse about a health issue, call the HUSKY Health Nurse Helpline, also at 1.800.859.9889, and follow the prompts to talk to a nurse who will answer your questions.
o If it is not an emergency or an urgent situation, contact your primary care provider to ask for his or her guidance. HUSKY Health primary care providers are now authorized to schedule and conduct visits with you by telephone or videoconference.
o If you do not have a primary care provider, please call the HUSKY Health line at 1.800.859.9889 or access the online provider look-up at the following link: https://www.huskyhealthct.org/provider_lookup.html#
Telehealth security guidance from the Office of the Attorney General is available here.