Consumer Issues

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• The “Grandparents” Scam

  Seniors are so often the targets of family emergency scams that they’ve earned the nickname, “the grandparents scam.” Before you send money, take a deep breath and do some quick checking to make sure you don’t fall victim.

• Unwanted Telemarketing Calls

  What are robocalls? How does the Do Not Call Registry work? Find out with these Quick Tips.

• Buying a Used Car?

  But before you buy a used car, read these Quick Tips and find out what protections are available to you under the law.

• Public Interest Research Group

  U.S. PIRG is an advocate for the public interest. When consumers are cheated, or our natural environment is threatened, or the voices of ordinary citizens are drowned out by special interest lobbyists, U.S. PIRG speaks up and takes action.

• Connecticut Department of Consumer Protection

  The Department of Consumer Protection's mission is to ensure a fair and equitable marketplace, safe products and services for consumers in the industries that we license, regulate and enforce.

• National Fraud Information Center

  The NFIC was originally established in 1992 by the National Consumers League, the oldest nonprofit consumer organization in the United States, to fight the growing menace of telemarketing fraud by improving prevention and enforcement.

• Federal Trade Commission

  The Federal Trade Commission (FTC) works to ensure that the nation’s markets are vigorous, efficient and free of restrictions that harm consumers.

• Lost and Stolen Credit and ATM/Debit Cards

  What should you do if your credit card is stolen or if you notice unauthorized purchases on your debit card statement? Find out with these Quick Tips.

• Mortgage Assistance Scams

  These scams usually begin with an offer that seems too good to be true but, in all scenarios, the homeowner ends up in a worse financial situation and often loses the home. Use these Quick Tips to learn how to avoid mortgage assistance scams.

• The Fake Check/Sweepstakes Scam

  An unsolicited and official-looking check arrives in your mailbox. Before you cash that check, learn more about this common scam with these Quick Tips.

• CTLawHelp.org: Self-Help Guides for Consumers

  A project of the Connecticut Network for Legal Aid, this page offers easy-to-understand information about issues affecting consumers including bankruptcy, collection and repossession, credit practices and reports, security deposits, small claims court, and more.

• Social Security Fraud

  Tips on how to avoid being scammed by fraudsters who falsely claim to be Social Security employees.

• Protect Your Business Against Fraud

  Each year, small businesses are targets of fraudulent or deceptive sales practices. Use these Quick Tips to help spot the scammers before your business falls victim.

• Credit Reports & Scores

  Learn about credit reports, credit scores and your rights under the law with these Quick Tips.

• Consumer Education Brochures from the National Consumer Law Center

  The NCLC's free, downloadable brochures offer basic information for consumers on the most critical consumer issues, including predatory lending, debt collection, credit reports, lemon laws, bankruptcy, foreclosure, payday loans, predatory mortgage loans, credit card debt, living trust scams, telemarketing fraud, refinancing, loss of utility services and other issues.